Dunkin' Orlando

I normally do not post a review however I feel it necessary in this case. Me, my wife, and my granddaughter stop to get a quick breakfast this morning after entering we stood in front of the Oder counter along with another elderly gentleman after waiting for over 10 minutes I finally asked one of employees behind the counter if this register was open, he informed me that someone would be with us when they had a minute as he said they were understaffed and very busy, and that the drive up window takes priority over inside customers. When I said that was a really bad policy he told me I could go and get in the drive through lane if I wanted to. At this point i told him I was not going to do that and he said that it would be a few minutes before he would help us and that I would have to wait until he finished with the drive through people. At this point a young Hispanic lady came in and said she heard me talking to one of her employees and that at the time they were understaffed and that there were people in the drive through that were there before us and that way no one helped us. I informed her that no there were only two cars in the line when we walked in as I looked before entering, she began to display an very arrogant demeanor with me and was extremely rude. Also at this time some of the employees started making comments that were both rude and disrespectful. I have lived it this area for over 50 years and have been a customer at this store for a long time. That will now come to and end. The only suggestion I have for you is CAN THE ENTIRE STAFF!!! and start over. From my experience with I assume is the manager the whole staff is both untrained and incompetent. GOOD LUCK

My day is made with fresh sausage cheese egg crossant. Easy in and out with smiles thank you for my recovery donuts from being out of the Bavarian’s creme. I’ll be back💜🥁💜🥁💜 Bless you beautiful Tabi & Haley🍩!